OUR CLIENTS SAY IT BEST!
Here you'll find Reviews and Experiences shared from Happy Past Clients who we've had the privilege of serving.
Houston Homeseller Avoids $13,100.00 Mistake
From: MR. &MRS. STEWART
To: norbertolopez@remax.net
Subject: Great Personal Service
Date sent: Fri, 13 Jun 1997
We originally interviewed another real estate agent who recommended that we list our home at $239,000. We decided to get a second opinion from Norberto Lopez who, after viewing our home, felt it should be listed at $10,000 more.
We were very impressed with Norberto's marketing program, and obviously hoped Norberto's evaluation was correct, so we listed with Norberto at $249,900.
I am delighted to say that, within 30 days, our home sold for $253,000 with just one offer - a full $3,100.00 over our asking price, and $13,100.00 more than the other real estate agent recommended.
It pays to deal with the best, and we are very happy we did.
We would highly recommend Norberto Lopez and his team to anyone wanting to sell their home.
P.S. Even though Norberto Lopez and his team sell a lot of houses, they always gave us great personal service, and kept in touch with us on a regular basis.
MR. & MRS. STEWART
19 BIRCH COURT
HOUSTON, TEXAS
Sugarland - "Home Sells in 72 Hours"
From: Linda Selent
To: norbertolopez@remax.net
Subject: Your team is "Number One"
Date sent: Tue, 28 May 1999
You folks were just great!
We received 95% of our asking price ....
We have the closing date that we counted on ....
We had service far beyond our expectations ....
-our first viewing was within 4 hours of listing
-our first bona-fide offer was 48 hours after viewing
-our second bona-fide offer was 72 hours thereafter
-our third offer ... well, we never got to the offer even though it was there : we accepted the second offer for more than we had anticipated in the first place
Your team is "Number One". Without a doubt, it pays to do business with professionals!
Linda Selent
Robert Lewis
Sugarland, Tx
Innovative Marketing Program Credited with Selling Local Home Quickly and for Best Price
From: C. Y. Code
To: norbertolopez@remax.net
Subject: A very positive experience
Date sent: Tue, 28 May 2000
Listing with Norberto Lopez and his competent staff was a very positive experience.
From the day Norberto came into my home, I knew that I was going to receive superior service. His innovative ideas of marketing my house indicated an agent who was serious about selling my home quickly and for the best price. Norberto listened --- and demonstrated warmth, knowledge and professionalism. His staff was extremely courteous and friendly and kept in touch with me by telephone on a weekly basis. I also received written information regularly on the progress of the sale.
Even though we came across a minor stumbling stone, Norberto displayed patience, perseverance and moved on with confidence to complete a successful transaction.
C. Y. Code
Houston, Tx.
Professional Efficient Service
From: Dominic Babinski
To: norbertolopez@remax.net
Subject: A very professional team
Date sent: Tue, 5 Jul 2002
Thanks for your help in selling our home. When we were deciding on a listing agent for our home we selected you and your team because we believed it would be to our benefit in helping us sell our home as quickly as possible and for the most possible. As it turns out you and your team were very professional and efficient, and lived up to your promises and reputations.
I know anyone considering using your services will not be disappointed.
Dominic Babinski
Katy, Texas
“… You have been selected for entry into Who’s Who in Sales and Marketing. This is a distinct honor, as it recognizes men and women across America for their excellence in the field of sales and marketing. Inductees represent less than one percent of the nation’s marketing professionals…”
-Who’s Who In Sales and Marketing
“…what a lucky day it was when I hired Norberto Lopez as my agent. I listed on Thursday evening, the for sale sign was posted the next day and that very Monday morning Norberto called me with the good news! He had an offer for the asking price, $13,000 more than I had paid four short months ago….” - Catherine C. (Seller)
“…. It was my pleasure doing business with Norberto Lopez and Maria Elazier, I found them extremely professional, enormously imaginative, and at all times a gentleman and a lady…. I have insisted everyone (I know) contact Norberto Lopez team if they want their home SOLD… -Anthony M (seller)
“….We appreciate all of Norberto and Maria’s hard work, integrity, and expertise…They are the best…” Lisa A. (Buyer)
“… The professionalism and concern you showed is much appreciated and sadly lacking with many others in your profession…” - Ed K. (Buyer)
“…. Some of your creative solutions you’ve dug up have saved deals that looked beyond hope and saved your clients lots of money…” - Rose W. (Realtor)
“… We are very satisfied with their performance and interest in our listing. We consider ourselves very fortunate to have found this team and we would highly recommend them to anyone buying or selling real estate…” –Esther B. (Seller)
“…the smartest phone call I’ve ever made was to Norberto…As far I am concerned; the only agent in Houston worth calling is Norberto Lopez and his Team….. –Cathy C. (Buyer)
“…Imagine our surprise when you called us to tell us you had an offer at the listed price… I know one thing for certain – no other real estate agent could have worked harder or extended more effort that you did…” -Joe and Fran W. (Sellers)
“… You people made me feel as though I was the only person you were working for, and considering, your achievements and the number of sales you actually make, you both deserve an A+….” -Jean-Claude H. (Seller)
“… Selling our home was extra difficult for us because we live so far away…You went more than the extra mile for us by helping us with all the house requirements we could not tend to because of proximity…We will recommend you to all our friends in Houston… -Mike & Dottie S. (Sellers)
“….WE BOTH VERY MUCH APPRECIATE YOUR DILIGENCE AND PERSEVERANCE WITH A VERY CHALLEGING CLOSING, THANKS AGAIN…” –EVA &STEVE A. (BUYERS)
“ … As a result of Norberto and Maria’s organized manner of handling real estate transactions along with their knowledge and genuine desire to help us find a home that fit our needs, we were able to find that home… we feel Norberto & Maria are very professional…” -Duncan & Christine E. (Buyers)
“…. We would like to tell you how happy we were having Norberto & Maria as our agents…They worked very hard for us and that’s greatly appreciated….” -Marge and Bruce R. (Sellers)
“ …. I appreciate his honesty and integrity in all negotiations, It is due to his patience, knowledge, and expertise that things worked out so well…” -Mark R. (buyer)
“… WE WOULD LIKE TO THANK NORBERTO & Maria for their hard work and patience, their honesty and integrity is truly a credit to themselves, your agency and the industry…” -Ed & Connie F. (Buyers)
“…Your persistence and tenacity is impressive to say the last…the two of you did a great job…” – Robert A. (Seller)
“…We would like to extend our appreciation toward the efforts you put into selling our house. Your expertise and creative marketing enabled our home to sell in remarkable short time…”
-Heather and Jeff G. (sellers)
“…. I would like to take this opportunity to express my appreciation for the job well done on two four-plexes in Katy…” -Tom N. (Buyer)
“ … We would like to …thank you for finding us a house that we love so much… thank you for your patience, your honesty and the integrity you have shown…” -Elren and Glenda C. (Buyers)
“… It is apparent that REMAX Town & Country wants to make their customers happy in every way… it’s because of their knowledge of creative financing we have our dream home today… it’s so refreshing to work with a company and people that make you feel unique and not just another sale….” –Leonard & Hilda M. (Buyers)
“…We are writing this letter to thank you for all the help you gave us finding our home… Words cannot express our appreciation and Gratitude…”
Mr. and Mrs. Michael O. (Buyers)
“… You are very professional and have a great rapport with your clients…”
-Linda S. (Realtor)
“… We appreciate your kindness, your wonderful; sense of humor, and all efforts in finding us this very special house…” – Frank and Denise D. (Buyers)
“… We know we chose the best real estate agent in Houston when we signed with you! Thanks for being our friends….” –Ed B. (Seller)
“…having dealt with other real estate agents in the past, I’m clearly convinced that your knowledge and ability to service your clients far surpassed the others, I was amazed when you sold my town home for the price I wanted…and in less than 30 days…” - Carol D. (seller)
“…Thank you for your patience with us in looking for ”our home”. We love the area (aside from the taxes). Samantha has made many friends as has J. God has been with us thus far and I trust He will continue to lead us and if we should ever need not only a Realtor but someone to trust, we know you’re a phone call away.”
Alex and Gerri Lima, Houston, TX
“…We cannot thank you enough for all of your assistance in helping us find a home to start our married life in. You have been so great to work with, I’m glad we came across you. Mostly, thank you for your professionalism and high standard of ethics. Much luck with the growth of your real estate career. We know you will only become more successful. Of course we will recommend you to other people to mention they are looking for a new home. Once again, thanks for being part of our endeavor of becoming homeowners. Stop by anytime you are in the area.”
-Julie and Gianfranco Origliato, Cinco Ranch, Katy
“…. I have met many realtors over the years and my experience has been that most realtors work with you for a few days/ weeks, and then they “move on.” Norberto & Maria continued to spend time with me, showing me homes, emailing listings and always “kept in touch.” They are knowledgeable, committed and stays focused. I would highly recommend Norberto & Maria. They are a “true professional” team and has been a pleasure to work with them.”
-Kathleen Riordan, Katy, TX
“…Norberto and Maria handled the sale of our home in Sugar Land and the purchase of our new home in the Woodlands. Norberto was always attentive to our needs, had our best interests at heart, and did not push us in any direction.
Although we closed our transaction in June, Norberto and I remain friends. We trust his judgment so much that we’ve recommended his service to friends. You will never find another realtor that will look passed the numbers and see the people behind them.”
-Donna and Mike Giordano, The Woodlands, TX
“…Mr. Lopez was an instrumental component of the home buying process for my mother, Francine R. Lockhart. Throughout the planning, selection and final purchase of her new home, my mother spoke very highly of Mr. Lopez with attributes that also became readily apparent to me upon meeting him. We were both highly appreciative of his professionalism, attention to detail, and personability, all of which put both my mother (and myself) at ease during such a critical purchase. His dedication to his work and his clients was most certainly an influential factor in her final decision to buy a residence through your building company. Accordingly, we confidently feel that Mr. Lopez surely serves as an invaluable resource to home-buyers.
-Courtney A. Lockhart
“…I would like to express my sincere appreciation to Mr. Lopez my real estate agent. Mr. Lopez’s knowledge and caring attitude was very helpful in alleviating my concerns in purchasing a home on my own in the housing market at this time.
After thirty years of marriage, I am going it alone with my son. Mr. Lopez answered the telephone every time I would call and was always available to assist me. His follow up through every phase of this endeavor was very professional.
I have recommended several of my co-workers to Mr. Lopez and your beautiful selection of homes and your program for educators. I sincerely hope that they would take advantage of what The Norberto Lopez team has to offer. It is such a wonderful program and is truly needed to assist us (educators) in securing great housing opportunities. The purchasing process was made easier and pleasant by Mr. Lopez. You have found a knowledgeable professional with Mr. Lopez I am so glad that he was there for my family.”
-Francine Lockhart
“…I would like to take a moment and recognize the service I have received from Norberto Lopez. Norberto had been my 24/7 contact since day one of my decision to purchase a new home. We had a lot of issues and decisions to make. I always felt Norberto had my best interest at heart. He was prompt and accurate in preparing documents. He gave me sound advice and let me know when alternatives might be available. When some timing and scheduling inevitably arise, Norberto was persistent and effective in working them out. He had very strong people skills and operates with a high level of professionalism. I would highly recommend that my friends consider Norberto and have the good fortune to have him as their Realtor.”
-Cathy Blanchard
“…Thank you so much for all that you have done for Randy and me over the last month. We really appreciate the time effort that you have invested in us and our new home. We are also very thankful for your assistant and the patience she has shown us with our many questions. You were both very helpful and attentive to our questions and concerns. In return, our new home is above and beyond our expectations. We will be happy to refer Norberto to anyone we know who is looking for a new home.”
-Randy and Cindy Samoff
“…From the first time we met Norberto on Feb. 25, 2008; he gained our trust with her friendliness and earned our respect and we watched her diligently work for the next four months to help us achieve our ultimate goal; to buy our first home. Norberto was always available no matter the time we arrived or how long it took. If it wasn’t for his extra effort we would not be enjoying our new home. This letter is to recognize him and express our gratitude. Keeping in mind only a few people actually compliment, we are sure we represent many whom have been touched by Norberto Lopez.
We are very happy with his service and believe he is the best because he went above and beyond her call and he will be highly recommended.”
-The Zamora Family
“…I would like to send you my special thanks from me and my family on the extraordinary and whole hearted cooperation by you during the sale of our new home. This was our first house so everything looked strange to us. Most of the times we were confused on many decisions about home buying but you were always there to help us at all times. You have forwarded untiring support and help to us. It is true that although this whole process was a new adventure but with your support and cordial cooperation, everything went smooth and nice. I hope to do more business with you in the future and recommend my friends and relatives to you.
-Ashraf Premani
“… We would like to thank Norberto Lopez in helping with us with our first home. And a special thanks to Maria Elazier, who kept in touch with us from beginning to end. Maria and Norberto made themselves available to answer our questions at any time and even showed up on our closing day just to make sure everything went smoothly.
We are enjoying our new home and hope to have Norberto to assist us when we are ready to purchase another home.
-Tri Le and Ngoc Nguyen
“…Wow! What a structured process! We just bought a house in three weeks!
After four months of looking for a home we were blessed to have met Norberto. After letting him know what we were looking for and were just about to give up the house hunt in the area, he responded that he had some homes we should look at and proceeded to take us on a tour of the neighborhoods and homes that were available. To our amazement, we found a house that we both liked and was in our price range! Not only did we almost pass out from elation, we both thought we were dreaming (haha)
When we sat down to sign paperwork and set a closing date, I was flabbergasted that Norberto said we could set it a mere 2 ½ weeks from that date! Greg and I had a favorite word during this home-buying process: alleged. Everything was “the alleged closing date for our alleged new home” because the process just seemed too easy! We just knew things could not go so well!
Well lo and behold, with the constant communication from Norberto and Maria, we closed in 2 ½ weeks. As you can see by our address, we have our new home. It could not have been a more pleasant experience! The “alleged” home became ours, and nor a moment too soon.”
-Lara McAlister-Wagner
“…I am truly enjoying my new house. I have to say, there is nothing like ownership. I am finally finishing my unpacking and the place is starting to feel like home.
I just wanted to take some time out to say THANK YOU for all you did to make the experience of homeownership so wonderful. If it hadn’t been for you, working so hard to get find my perfect home, my dream would have stopped midstream. Your kindness shown to me at the time of my horrible loss will never be forgotten. God truly blessed me when he put you into my life. You went above and beyond to make my dream come true.”
-Lorina Norris
“…My name is Monica Reynosa and I am proud to say that I am now a homeowner. I became an official resident on December 2009. It is now March and we are more or less settled in. I love being here and want to thank the people that I feel are responsible for my being here.
I had spoken to a lot of other Realtors before and I had never met a realtor who was as on top of her game while being as fun as him. He was extremely patient with me from start to finish. He always made me feel assured that everything would turn out great, and it did. He would always call and check in with me. If I asked her a question and for whatever reason did not have an answer, he would get me one almost immediately. The great thing about Norberto is that before I moved in I felt at ease knowing I had a friend in the neighborhood.”
“… My name is Felicia Smith and I would like to take this time to extend my sincere thanks to your organization and particularly to Norberto Lopez. All of the specifics surrounding the purchase of our home were, needless to say; interesting. During these chaotic episodes with my lender, Mr. Lopez continued to exhibit professional and respectful behavior. Even though we were dealing with a mortgage company that wronged us on so many levels, Mr. Lopez’s support, encouragement, and of course all of his hard work made our ordeal worth it.
As a consumer, it’s sometimes hard to tap into the mentality of a salesperson because you just don’t know if they’re putting the best interest of the client first, But obvious care that was shown to us was shown to us was genuine and it was refreshing to experience such raw commitment from someone of his status.
Mr. Lopez is a true asset to your organization and we are very fortunate that he was there to help us become the proud owners of our property.”
-Felicia Smith
“…I am writing this letter in regard to the exceptional service given by Norberto Lopez and Maria Elazier. My husband and I have been searching for the perfect home for almost two years now. It has been truly a ride for the both of us to find all that we were looking for in a quality home. I experienced everything from warmth kindness and acceptance from Mr. Lopez. He has one of the brightest personalities a person could have. I was very pessimistic about purchasing a home, knowing it is a really big step in life, I will tell everyone I know about the smooth process that I experienced in buying a home. Norberto and Maria kept me updated by fax, email and phone and even worked on days off to make sure my husband and I would be pleased. And pleased is a small word compared to the service they rendered. I would like to give Mr. Lopez and Mrs. Elazier a personal thank you for all of their superb help and assistance they’ve given to purchase our first home.
-Taryll and Tanisha Clark
“…Thank you so much all your help with the home buying process. We really appreciate your hard work on our behalf. We are very excited to have our first home.
-Rachel and Joe
“…This letter is to THANK YOU, very much for helping me achieve my goal of owning a home. When I first started looking for a home I was not too enthused. I had been to many different areas of Houston and saw all kind of houses, old and new; big and small beautiful and ugly, still I didn’t find a house that I liked and could afford to pay. But once I met you everything changed. You worked with me in every possible way to help me purchase a home that I love and can certainly afford.
I know what you probably treat all of your clients the same way; however you always make me feel like I’m very special and that my needs were important to you.
I do not have enough words to describe how this entire experience has been for me. I needed someone that could “take me by the hands” and you certainly did that. I will highly recommend your services to anyone.
Thanks for always making yourself available, and for all the good advice that you gave me. You are definitely an asset to your company; but you are an angel to me. God bless you always.”
-Diana Allen
“…I just wanted to write a note on my experience with The Norberto Lopez team.
Norberto greeted us and was so friendly willing to go out of his way to show the homes that were available (twice) at that time. This made me feel I was in the right place.
Once I decided to purchase my home, Norberto informed me of the requirements for purchasing, documents needed and what I should expect in the upcoming days. He even went the extra mile helping me with the financial arrangements for which I am very grateful.
With the open communication, help and attention. Norberto voluntarily presented, I felt as if he were working on my behalf. I had no experience in buying a home but every question I asked he was more than willing to answer or find an answer. All my calls were taken or returned immediately. He even assisted me on his days off!
His friendliness, attention, consistent communication and caring nature during every stage of purchasing the home has made my home purchase experience a great one,
-Connie Powers
“…I just wanted to let you know that for the month of March I closed on this house. The reason I am writing is to let you know about Norberto Lopez and Maria Elazier.
Norberto was there to help me through everything!! He walked the house for me and helped me with all the questions I had. Once I moved in he called me here to see if everything was ok and if I was enjoying my house. I feel personally that he did not have to go the extra mile but he did.
Maria Elazier sat at closing with me in case I had any questions while I was there, Again, something that she did not have to do either.”
-Toni Lira-Jones
“…I am pleased to take some time out of my day to show GREAT appreciation for the best Realtor out there. This wonderful person goes by the name of Norberto Lopez. He was great about working with my husband and I in trying to get in the beautiful home we now own. I was at the end of my pregnancy and all out of my patience with the process of buying a new home. Luckily Norberto was always there to ensure us that he would try his best to make the process worthwhile and that we would soon be owners of a new home even if it meant going the extra mile. Going the extra mile is exactly what he did. He made us feel like we were his #1 priority in his day at the office. If we ever had a bump in the road Norberto always made sure he had detour already set up for us.”
-Kristal Rendon
“…I just wanted to send a special note of thanks. You are the first Realtor to follow up on calls. To me that is huge. I can’t tell you how many times a realtor has not shown up of shown up late, to have you follow up with us is a nice change.”
-Jen and Jason Porter
“…Buying a home for the first time can be a stressful process. As a first time home buyer, there were many factors to consider when making such a serious decision in my life. I knew that I wanted superior service, a great neighborhood, and a beautiful home. It’s very uncommon to find all three. Norberto Lopez took care of all my wants and helped me make the transition from renting to home ownership easy.
Mr. Lopez went over and beyond the duties of a regular realtor. My fiancée and I first started looking for homes back in the month of October. While traveling from home to home none of the realtors took the time for find out our needs for our first home like Mr. Lopez did. Mr. Lopez took care of us from the time we made our first appointment until the end of closing. Mr. Lopez was straightforward and was very professional which my fiancée and I very much appreciated, He also exemplified honest character which is very uncommon to find in the home buying business. Honest is something my fiancée and I value and even more so when making a major decision such as buying a house. Mr. Lopez did never over promise any information and was just as accurate as taxes at the end of the year! Once we decided on our home and the paperwork was rolling, he worked closely with everyone else to make sure everything was going smoothly. Mr. Lopez has an exceptionally warm spunky personality, and definitely a joy to work with. We will continue to recommend her to our families and friends.”
-Mr. and Mrs. Woolridge
“…I would like to take this opportunity to express my feelings about Mr. Norberto Lopez. Mr. Lopez was very instrumental making my decision to purchase my home, with his expertise, and professional manner in telling me of the property. He showed me the property without hesitation and proceeded to tell me about the process after I made an offer. He was professional in his work ethics.
Mr. Lopez is an asset to anyone buying or selling a home. His help is paramount to in having you clear and precise as to what you will be purchasing, I enjoyed working with Norberto, and will definitely inform my friends who will want to purchase homes, to look at The Norberto Lopez team.”
-Emma J. Lanoue
“…Mr. Lopez has made this process very easy. He always on top of things. He was patient and made sure the house we chose was the one we really wanted. Once we decided he went over each and every form and explain in detail what each form meant, He would remind me to call the mortgage company to make sure everything was going smoothly. The most important thing I will remember about Mr. Lopez is the communication, I’ve always felt that communications is very important whether its business or personal. He would always ask how I and my mother were doing. Mr. Lopez did not treat us like we were just a client, he always should care and concern, Overall, he has a great personality.
-Chevelle Bosier
“…My name is Monique Tran. I am a first time home owner and a single woman. The move to buy my house stemmed from a family tragedy. I was left with no home and in a split second, no place to go. I was staying in a home nearby and met Norberto we was working in the community. Whenever I had any questions about the house I felt comfortable asking Norberto. What struck me was that no matter how busy Norberto was, he always stopped and answered my questions. Being a single woman at my age with my limited English that was very important to me. We had nowhere to go and I decided to purchase a home for myself. This was because I was comfortable working with someone that really cares about people. That was a very strong factor in my decision to choosing a home. How many times do we find that after a large purchase no one seems to remember who you are. Not Norberto or Maria, my realtors. To this day if I need something …a question answered about my house I can ask either of them. Norberto still calls in to check on me. He is someone that not only gives the client a good home but cares about the home after the person has moved in. That is why I have referred several people to him. Norberto has repeatedly proven to me that he is a hard working person that is knowledgeable in his profession and I would recommend this young man to anyone.
-Monique Tran
“…Recently my husband and I bought a home from Mr. Lopez the Realtor. He is very knowledgeable and knows his business inside and out when it comes to selling homes in Houston. We were sold when he went over the details very thoroughly with us making sure that we understood everything and were happy with our choice. No matter the situation he is always pleasant and respectful and always knows the answers to whatever questions you may have concerning the purchase of a home. He is attentive and listens to carefully at what your needs are and makes sure that you are happy with the finished product. Overall, Norberto Lopez is a great person filled with honesty, respect and integrity. We feel that he is the best realtor to work with.”
-Mr. and Mrs. Willie Toney
“…I am writing to inform you that my wife and I recently purchased a home with Norberto Lopez and we were very satisfied with his assistance during the process. He was friendly and knowledgeable a provided us with great help in finding our home and making sure that everything was ready for our closing date. He went above and beyond to ensure our satisfaction and we truly appreciate his excellent service.
-Carlos Madinse
“…This letter is in recognition of the superior customer service provided by Norberto Lopez. Mr. Lopez was extremely professional and patient in helping me purchase my home. Whenver I needed anything he was always available for me and did all he could to help, In a few instances, even went out of his way to make my purchase AND move in go a lot smoother.
Purchasing a home is very stressful and can be overwhelming. Mr. Lopez made things very easy on me purchasing my home. He answered questions that I may have had and if he didn’t know the answer. He would get one as soon as possible. I never had to wait to have a phone called returned, and it didn’t even bother him on his days off.”
-Jessica Avery
“…By this means I would like to express my gratitude to an excellent Realtor. Mr. Lopez is a very personable person. He has helped us from the beginning to closing of our home with everything we asked of him. He is always cheerful and has a great attitude toward his clients. He makes us feel like we are his priority. He has made this home buying process an extremely enjoyable one!
Mr. Lopez has been very kind in taking care of my mother’s house. He went above and beyond the call of duties to ensure the entire sheetrock repair was preformed properly after someone had to come out to repair the alarm wiring that was installed incorrectly. It is because of this wonderful person that I will definitely refer my friends and relatives to do business with the Norberto Lopez team.”
-Katie Nguyen
“…I just wanted to take the time to thank you Norberto on the effort and hard work you put in for us to purchase our first home. From the first time my wife and I stepped into your office, we were very quickly attended. I have never experienced such wonderful, pleasant, skillful and professional assistance. Even though we faced some problems on the loan side, you always kept us informed on how things were going. I just wanted to thank you from the bottom of our hearts for taking care of not only me, but my family as well.
-The Diosdado Family
“…What can I say about my experience with The Norberto Lopez team? Where do I begin? Mr. Lopez is no less that THE MAN! What do I mean by this? Bottom line, I saw a house I wanted Saturday and I was moving in by the next Friday. Norberto not only spent hours with me explaining and answering my questions, but set in motion my finances and closing in less than a week. Even through his days off to get me and my family set up in our first house. The other team player that made our dream come true was Maria Elazier. She explained to me the odds and ends about how everything functioned and answered all of my questions and helped me understand the process of getting my house.
Even after closing these guys touched base numerous times to make sure that all is well. My experience was awesome and I recommend movers to check them out.”
-Chad Derrart
“…Many thanks for all of your hard work on helping me relocate to Houston. My home is beautiful and I am anxious to get settled in. Working with you has been a pleasure.”
-Diane
“…Thanks so much for your kindness! You were wonderful in all the help you gave us through our search for the perfect home.”
-Bill and Carol Snyder
“…Purchasing a home can be a headache when you don’t have the right people besides you to help you. After speaking to different Realtors, we found many good things about Norberto Lopez. Norberto was there from the beginning. He was always so helpful and understanding. Working with Norberto was a wonderful and memorable experience. If I were ever to purchase another home, I would work with Norberto again. Wonderful job, Norberto.”
-Jose and Silvia Hernandez
“…Sean and I would like to take our time to thank you for all the hard work you have done for us. We had talked for a few months about purchasing a home. As soon as we stopped to talk to you about different options we knew that the Norberto Lopez team would be the best. I know that there were a few miscommunications however it was mainly with my lender. I liked your attitude and personality. You achieved in getting the job done and closed with two very satisfied customers, I will make sure that if we have friends and family interested in purchasing a home, the #1 choice is The Norberto Lopez Team. I have kept all of your information such as business cards for future reference and referrals.”
-Sean Fitzpatrick
“…As a recent homebuyer this letter is to appreciate help from my Realtor, Norberto Lopez.
He always answered my questions, returned my phone calls and kept me informed about my closing.
If I would be another house; of course I would choose the same realtor, Norberto Lopez. If he ever needed my services I would gladly help him as well. “
-Armando Moyeda
“…My name is Nguyet Nguyen. I had a chance to work with Norberto to buy my house two months ago, I would like to thank him and his team. He is such an excellent person with a lot of compassion to work with.”
-Nguyet Nguyen
“…I am writing to let you know how happy I am with The Norberto Lopez team. Mr. Lopez has been fantastic from the very beginning. This is my first home and I’ve been a nervous wreck (to say the least) but Norberto has been holding my hand all the way through the process, He is always willing to speak with me in person, via telephone or via email. We are due to close on March 31st and I have full faith in him that it will go just as smoothly and flawlessly as everything else has this far.”
-Leslie F. Ellision
“…I just wanted to take a few minutes to compliment Norberto Lopez. I was thoroughly impressed with the manner in which he conducts business. First of all, he insured me that the job would get done and he consistently called me to make sure everything was being done as scheduled. But what has stood out in my mind the most and what compelled me to write this letter was the fact that Norberto was very “hands-on”. He helped me schedule all the repairs I needed to do before selling my home. I was impressed to see such accountability.”
-Derek de la Pena
“...Mr. Lopez was instrumental in helping me resolve problems with my home loan. It was holding up the closing of our home and he was able to get the needed info so we could complete the transaction. He was able to resolve the issue in less than an hour.”
-Gary Craft
“…We wanted to say your service is excellent. I hope that everyone in Houston is just as hospitable as Norberto Lopez, my realtor. He is such a pleasure. He was always there for us even after business hours, He helped us become more comfortable in our home and he informed us on everything there is to know about Houston. We can tell he put a lot of effort to make our process go as smoothly as possible. Thank you again for helping us make an unfamiliar town our home.”
-Tony Huynh
“…Mr. Lopez has done an excellent job as our realtor, He has helped me with the transition of the house including the finding of my home, helping me with the sale of it, the utilizes including lawn services etc, He sent me a large beautiful bouquet of flowers to West Jefferson Hospital in New Orleans when I broke my leg during the this move. He came to visit me when I was in Kindred Hospital. He took pictures of homes and I was able to borrow his computer when I was in the hospital. We have become great friends.”
-Leota Darby
“...He took the impossible and made it possible for my son and his wife to buy their first home. I’m very glad that I chose the Norberto Lopez team for my son. Norberto did an excellent job finding the right financing for them. They are so excited and can’t believe that it’s all coming true. I felt so entrusting with Norberto that we would guide them right, not once did I have any doubt, it’s good to know you have caring employees, and so put customer satisfaction top priority. Again thank you for making their experience of home buying a true dream.”
Mr. and Mrs. Ramond Galvan Sr.
“…Norberto Lopez was very helpful in the process of purchasing our new home. He was very considerate and attentive with any questions we had about our new home. We truly appreciated his honesty, professional knowledge in making this process very smoothly and quickly.”
-Ban Lim and Family
“…I had the pleasure of meeting Norberto Lopez this year. I found his professionalism and work ethic worth mentioning and hence, I decided to write this note. Norberto was extremely helpful and displayed tireless work ethic and a fiery dynamism.”
-Camille Samuels
“…Norberto is a true professional. This is reflected in his speech, demeanor, skills, and knowledge of his work, his dedication, initiative, and his positive attitude and motivation to do more than the minimum.”
-Ric Fojas, Retired Vertan, U.S. Army & U.S. Navy
“…This serves as a letter of recommendation for Norberto Lopez. Norberto was the Realtor who sold us our new home in Cypress. He was very professional in the sale and promptly corrected problems that arose with our new house. We are very pleased with the service and can highly recommend Norberto to any future buyer.”
-Bill and Phyllis Newton
“…I was in the military and didn’t know if I could get a VA loan since I was out of the military for so long, With Norberto’s knowledge he was able to get us a bigger, better house and we got a deal saving se money through the loan with the help of the loan officer. Norberto has kept up with the responsibilities and obligations with our house and our family. Norberto has been at our beck and call at anytime with all the information we have ever needed. Norberto’s has exceptional leadership and has a very determined attitude to get the job done. “
-Carlis,Isela and family Miller
“…after the whole experience was over I realized how much I depended on Norberto for his expertise in buying a home, and all the financial questions that came with it. Being the “picky” person that I am, I don’t know that anyone could have done a better job than Norberto. It has been very important to me that I can trust the people I am dealing with, I not only trusted him but I relied on him to help me make many decisions during this time.”
-Donna Bezdek
“…Our family has bought 3 houses with Norberto. We have moved here from out of state and found that Norberto and Maria were very efficient and helpful. Whenever we asked them a question or for some help, the met our needs on the spot.”
-Vicki Andries
“…We have three daughters in the Houston area. Because of jobs, school, finances and distance we might see each other every two to three years. We decided we would like to be closer to them. This would be a big move as we live in Palm Bay, Florida.
Over Thanksgiving we visited our family in Houston for a week. Due to the holiday we were limited in seeing all of the possible locations in the Spring area. We tried to find out what our taxes would be, how much our house and car insurance would run and get an average price on utilities. (I’m over 65).
The only thing the other realtors were sure about was the price of the house and the homestead exemption. To say we were frustrated, would be putting it mildly. We left thinking we might as well forget out the move.
While looking at Houston homes on the internet we found your website. We sent an email detailing what we were looking for in a home and neighborhood. We asked about areas with lower taxes and no MUD tax.
Norberto got back to us right away. He made some suggestions. Montgomery county and the city of Magnolia, was one in particular. This area had no MUD taxes and had bigger lots with space between the houses. We emailed back and forth a few times, He pointed out many things we hadn’t considered. We finally set up an appointment with her and returned to Texas just after Christmas.
Norberto phoned us on the day we arrived to go over our plans. The next day he picked us up from our daughter’s house. He was right on time, very friendly and cheerful.
With his guidance we were able to find what we were looking for, plus a few extras.”
-Howard and Jane Nickel
“…Norberto has been a great realtor by providing his faithfulness and excellent job service skills, he is very pleasant and an extremely likeable person, he promptly returned phone calls and answered our questions, from start to finish, every step of the way. Norberto made sure that every concern we had was addressed. My wife and I our now home owners because Norberto made it possible for us to close when situations did not look promising. I am certain to say that God has answered our prayers and has blessed our beautiful home. Norberto deserves a lot of credit for helping us see the way into what I hope is a promising future.
-Leroy Darnell Rodgers & Tabitha Rogers
“…My husband and I were very impressed with the utmost courtesy, knowledge and urgency Norberto showed, As a result, I am presently a homeowner of the house my family loves.”
-The Galleys
“…Although a month has passed since the closing of my home, I felt the need to express my appreciation for an exceptional job well done. So often do we complain, however, I have nothing but praise for my realtor, Norberto Lopez. It was refreshing to experience true customer service. He was extremely flexible and helpful from beginning to end of my buying process; Norberto possesses all the abilities that have enabled him to succeed in a challenging profession, His follow up tactics are to be highly commended. With not so good credit, buying a home was not on my side, so I thought. Not one time did he give up on me. One step further, Norberto has gone beyond by not stopping at the point of sales. His style, patience, knowledge and spontaneous response to detail, all contribute to ensuring quality customer satisfaction.”
-LaShawn Nobles
“…As a 1st time homebuyer Mr. Lopez has walked me through the details, both big and small. My gratitude and appreciation to him will be unforgettable.”
-Lynn Mosley
“…Mr. Lopez made the home purchase process painless, efficient and with his timely explanations, a very knowledgeable understanding of where I stood in the process at any given time.”
-Vincent Harris
“…Norberto is a very dedicated realtor who strives to find the best home for all potential home buyers and also gets involved with financing, Norberto always has the homebuyers best interest at hand and is always aware of the exact status of his files. Norberto has met me on his days off, holidays and makes himself available to the convenience of the clients.”
-Karen Vicknair
“…We had heard the home buying process was a stressful one. However, you proved that theory wrong . Mr. Lopez you made our home buying experience one to be remembered. You were very knowledgeable about everything that we had questions about and were very respectful.”
-Mrs. Carolyn Williams Thompson
“…The patience, consideration, and “no-pressure” attitude exhibited by Norberto Lopez was the initial reason I decided to work with the Norberto Lopez Team. He was very friendly and never rushed me into a decision.”
-Sherica Mathews
“…I wanted to take a moment to send this letter to you commending Norberto on the exceptional service he has provided since I moved into our new home.”
-Liz Hodges
“…I recently purchased a home with Norberto Lopez and became a 1st time homebuyer last March. You can’t imagine the excitement I have felt over the past months anticipating the great move into my new neighborhood.”
-Carolyn Thompson
“…We just moved from California to Houston and we were looking around, trying to find the perfect house and we met Norberto Lopez. We thought we would never qualify for a house like this but with his help I got everything that I could dream of. Norberto explained everything in detail. My relatives from California all love my house. I am trying to convince them to move to Houston and have Norberto Lopez as their realtor.”
-Hung and Tiffany Nguyen
“…After 1 hour talking to Norberto Mr. Lopez, I see the way he talks to people and takes care of all his customers, I knew I was in the right place. After we finished with the contract Mr. Lopez didn’t stop there, he explained what the next steps where and what to expect. He followed up with is during every week, helped us with getting a loan, and even sent my wife a card for her birthday.”
-Chuong & Hong Nguyen
“…we conclude that Mr. Lopez is to be commended on his professionalism and business like manor, his client-centeredness and responsiveness, his demonstration of confidence but not arrogance.”
-James and Sherri Johnson
“…He never let his feelings of frustration show to anyone, he was informative, patient, accommodating, and extremely professional.”
-Cindy Trahan
“…I recently closed on a house and I wanted to inform you about the wonderful service I received from Norberto Lopez. He knew that this was my first home buying experience and helped me every step of the way. He made me trust him on the home buying process with his excellent customer service and as a result I am presently a homeowner of the house that my family and I wanted.”
-Kyung- Ah Woo
“…I want everyone to know that I own a home, Earlier this year I went out looking for a home and I liked what I saw but I wasn’t sure if I could buy a home, so I left. A few months later Norberto called 2-3 times and finally talked to me about coming back out. After talking with him and looking at a few homes spending a great part of the day he convinced me to submit an offer.
Each step of the way he was there to answer all of my questions. He was there to keep me calm, He was there.”
-Franchesca Martin
“…Norberto spent several hours with us answering questions and offering suggestions. We closed on our home in December and so far have been very pleased with the experience. We look forward to moving in.”
-Caren Lina
“…I felt relieved when Norberto helped me talk to my bank during my loan process. He even took care of my homeowners insurance for me. Since I lived out of state, I didn’t know of any insurance agencies in Houston. When I called him, he quickly contracted an agency and set up a home binder for me.”
-Lien Dang
“…I am a single mother of one and I had no clue as to what the steps were or how to even start purchasing a home. He showed me the way step by step and I was so amazed on how knowledgeable he was. I bugged him even on his day off and he never told me I had to wait until he got to the office.”
Erika Pena-Guerra
“…At first we could not imagine buying the kind of house we wanted in the area we wanted. But Norberto gave us hope. Even though the process was stressful, he stayed positive at all times. I want to refer everyone to him so they could have the pleasure of having him as their realtor! Norberto was always on top of the process of the paperwork, the phone calls, and our meetings. Overall I would say we enjoyed it all.”
-Brian La Shannon & Sade Dupree
“…Norberto never pressured us into anything. He would always explain in detail all the programs that were available to us. My husband is 21 years old and I am 19 years old and I never thought we would qualify for a house at all. Sometimes we would get a little scared during the process of the loan. I remember my husband and I would call Norberto every day and ask him if he was sure we will get the house? He would tell us with a confidence that sounded to us too good to be true.”
-Jessica Contreras
“We have been involved in the purchasing process not too long ago with one of our rental homes. It was scary and confusing to say the least. My mother was not eager to enter into another bad experience; I came along as an interpreter and hand-holder.
From the moment we came into the office, Norberto made us feel welcomed and secure. He answered all of my mother’s questions slowly and took the time to stop and explain when she was unclear. He always addressed her and made her feel important even though I did most of the speaking for her. Our inquiries were answered quickly and timely. He seemed to be sensitive to our nervousness and was never pushy. There was not one question he couldn’t answer or problem he could not fix.”
-T. Anne-Marie Quach
“…Yesterday we closed on our home and our blessings went from dream to being a reality. However, I would be remiss if we did not recognize all the hard work, commitment and dedication of our realtor Norberto Lopez. His knowledge of the industry, skills, mannerisms and “zeal” is the “highest” professionalism I have ever experienced. Through our ups and downs, doubts and setbacks, Mr. Lopez was always there to lift us up and patch-up the wounds.”
-Mr. and Mrs. Clifton Jones
“…I called Norberto because I know he is experienced, trust worthy, dependable and most of all caring. He was always a step ahead of me and thought of everything. He was always available for my many questions, He never limited his working hours to helping me out with concerns, even after I closed, he has been there to help.”
-Monica R. Rey
“…Norberto was always willing to facilitate answers and solutions. After meeting him, we knew we made the right choice.”
-Harry and Mike Ameera
“…We wanted to thank the people who really were there for us with the warmest compassion and very nice.” This has all been a blessing in our lives.”
-Mr. and Mrs. Hudson
“…We purchased our home one month ago in Atascosita and just closed yesterday. I wanted to share with you how pleased and happy we are to be in our new home! His positive attitude made us feel taken care of. He kept us informed of everything and touched base with us almost every day to let us know the latest updates as we were very anxious to move into our new home!”
-Nick and Julie Downs
“…Norberto has clearly made our building process less stressful and more enjoyable. First impressions are extremely important. We were thoroughly impressed with his professional demeanor and friendly attitude when we met him.”
-Rachel Dietrich
“…His calm and patient manner was a great help to us when our frustration was at an all-time high.”
-Salvador A. Mendoza and Gloria I. Mendoza
“…I quickly concluded that I didn’t need to concern myself with the details. Norberto was taking care of it, our house is beautiful and Norberto deserves a great amount of the credit for that.”
-Jerry Adkins
“…In the past I would tell my daughter I was going to own a home, I had prayed for a home in expectance of one day owning one. After meeting Norberto the dream was made possible by government incentives that made my home affordable. I can certainly tell you that God answered my prayer.”
-Darye Johnson
“…Thanks so much for all that you did for us before and after you sold our home, I know there were times that anyone would have turned their phone off and I never had trouble reaching you. You are a good person that I saw as a friend and our personal real estate contact. Please share our feelings with other for a job well done. We will always call you!”
-R & J Gautreauxs
“…We were treated so fairly and honestly. Your team is very professional and did and excellent job at meeting our needs. I would refer anyone who asked; to you first and foremost. You were always available – just a phone call away whenever we needed anything, What a friendly agent and outstanding realtor.”
M. Castillo
“…Personal service was excellent. Norberto was on top of everything. The other team members were always available to help and do whatever necessary to make my home sell fast and smooth, I would definitely call Norberto and tell everyone I know to call Norberto if they are selling a home.”
-B & K Alexandar
“…Thank God we called Norberto. We are so grateful we had the good sense and grace to choose someone who could get our home sold and someone who would be there for us during our move, I cannot thank you call enough.”
-B & P Wilkinson
“…Norberto always made himself available at ALL TIMES whenever we had a question, all we had to do was call! He was great and we enjoyed working with him very much!! Other real estate deals were so difficult and this went so smooth and easy! I highly recommended using him to buy or sell!”
-D. Spann
“…We felt that Norberto and his people did their best to represent me and we were pleasant to work with on my home. Everyone did a great job and helped my wife and I every time we asked. They were friendly and nice and did whatever they could so when we asked for help or needed to know something, I would definitely recommend everyone to call Norberto for Real Estate.”
-S. Bradley
“…Norberto really knows what he’s doing, the way his team works is so great. There is always someone there to answer my questions. All the way through the entire process! Everything went great. I really appreciated working with Norberto Lopez and I am so glad I chose Norberto.”
-M. Bustamante
“…We finally reached our destinations and all thanks to Norberto Lopez. Relocating hasn’t been easy but Norberto made our experience much less stressful. I am thankful our home sold and we were able to get the money we needed to make the trip, buy a home and move our family and live across the country. If you ever want to Sacramento please call and visit.”
-K. Baxter
“…I appreciate Norberto following up on all of my concerns. He truly cares about his clients. Norberto’s team was very helpful and supportive –willing to do anything to help me reach my goal.”
-D. Wharton
“…I am so pleased with the service from the entire team. Everyone was so professional. Thanks so much for all of your help. Tell Norberto I will always return to work with him on any real estate I buy or sell.”
-J. Burrows
“…I never was pressured into buying anything. I felt like everyone was pushing for me behind the scenes and that I had everyone on my side. No horror stories for me. I called Norberto and it was all so easy, so quick and exactly what I wanted. Thanks to you and your team. You are the best.”
-G. Rogers
“…The advice given to us to get our home in order to sell was honest, to the point, and we feel made the sale quick and very pain-free.”
-F. Dominguez
“…Norberto’s entire team were very helpful and informative and really looked out for our best interest. We were kept informed of things needed and things happening at all times, which was very helpful throughout the process.
-R. Villareal
“Everyone was GREAT! The teram concept works well with Norberto. We had so many people looking out for us and making things happen we felt very comfortable. We recommend Norberto to everyone. Call Norberto!”
-J. Ray
“Norberto sold our home for top dollar and in record time! If we ever buy a home again in the Houston area we will definitely call Norberto.
-Tina & Dwayne Spears
“…Things are going ok; we have lots to work on and fix up but we don’t mind doing it since we got such a good deal on the house. You guys did an excellent job. we know that you worked very hard getting everything in order so that we could close on time. I have told everyone that I know about how well things went and how well we were represented. “
-Ken Wall and Family
“…Norberto, I just had to comment on an outstanding job your team has done with our listing. As you know I am a Mortgage broker and with over 12 years of experience mostly from referrals. I frequently have clients needing realtors. I am extremely particular in choosing who I refer and I have regularly referred you based on your profound marketing, attention to detail and high level of service.”
-Andrea Kennedy
“…at our first appointment with Norberto he had all six houses lined up and he had brought one additional house we didn’t ask to see. Well that one house just happened to be the house we bought. The whole things seemed really crazy to me. This was the first house that I thought we couldn’t afford and now look…we are all moved into it
-Nancy Sanchez
